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Fix 403 error on register

I signed up for annual subscription and it asks me to register. I choose an email address, master pass, etc, tap register and it spits back a 403 error?!

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    Chris M.Chris M. shared this idea  ·   ·  Admin →

    10 comments

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      • Dempsey Van WissenDempsey Van Wissen commented  · 

        I also seem to be unable to register. Everytime I do a registration attempt the app crashes immediatly after the second message ("registration").

      • ArvindArvind commented  · 

        Hi, Unable to register! Expected status code in (200-299) got 403. What is this nonsense?
        Please review and confirm.
        Thanks

      • bobbob commented  · 

        Is the issue fixed in 2.2.3 or newer than 2.2.3?

        It's not work for me I have got 403 code now.

      • Anonymous commented  · 

        Same problem. Bought subscription right now and this problem occurred. Fix it please!

      • Anonymous commented  · 

        This is a month later and I'm getting exactly the same thing.

      • Hogun KimHogun Kim commented  · 

        I had same issue as well... I just bought it and I followed your instruction but still not working...

      • MichaelMichael commented  · 

        I had this same issue, but now I'm getting a response that says "Registration failed: We could not verify your subscription info."

      • Chris M.Chris M. commented  · 

        Thanks, working great!

      • Termius SupportAdminTermius Support (Admin, Crystalnix Limited) commented  · 

        Hello,

        Thanks for the report. The fix will be available in the next build very soon.
        If you have 2 devices, please try to register on another device:

        1. Open Settings
        2. Tap Restore Subscription
        3. Tap Register and register an account

        If there will be any problems please comment in this thread or send contact us directly and we will help you to solve the issue.

        Thanks

        Regards,
        Serverauditor team

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