πŸ’³ Managing billing πŸ’³ Managing billing

πŸ’³ Managing billing

Dmitry Machulo Dmitry Machulo

The Billing section of the account dashboard contains information about your plan and lets you manage the billing.

Cancel subscription

To disable or re-enable auto-renewal for a subscription purchased at account.termius.com, via Google Play or Microsoft Store, click here, then click Manage under Subscription Details and choose the relevant option.

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For subscriptions purchased via App Store, please, follow this tutorial: https://support.apple.com/en-us/HT202039.

Request Refund

A refund is possible within 14 days after the purchase for subscriptions purchased at account.termius.com, Google Play, and Microsoft Store.

To request a refund for a subscription purchased at account.termius.com, Google Play, or Microsoft Store, click here, then click Manage under the Subscription Details section and choose Request Refund.

To request a refund for purchases made via App Store, please, follow this tutorial: https://support.apple.com/en-us/HT204084.

Get a Receipt

You can download a receipt at https://account.termius.com/billing, provided your subscription was purchased at account.termius.com. For that, click Get Receipt in the Transaction History section.

Change Payment Method

Currently, you can switch to a different payment method by canceling your subscription and, when it expires, resubscribing using a preferred method. This action won’t affect the data in your account.

Switch to monthly or annual payments

As of now, it is impossible to switch between monthly and annual payments. However, you can cancel your current subscription and purchase a new monthly or annual subscription. This action won’t affect the data in your account.

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