![What's the "We've sent you an email to approve the login for your IP address" error?]({"bg": "//theme.zdassets.com/theme_assets/10837892/b9e5e013ea0aaacfe65e3fcc012ca6cf57446dfa.png"})
![What's the "We've sent you an email to approve the login for your IP address" error?]({"bg": "//theme.zdassets.com/theme_assets/10837892/94962dc50573b47245821f53b41783e776499ebb.png"})
This error occurs when you attempt to log in using an IP address that's different from the IP used for your previous successful login attempt. To ensure it's an authorized login request and prevent an attack, our system sends you an email containing a link you need to follow to allow this login request.
The email with a confirmation link is sent to the address linked to your Termius account. If you didn't receive it, please, check the spam folder and, if the email isn't there, submit a support request.
The email for approving a login request:
If your IP address changes frequently, you may want to enable 2FA or log in through SSO. Login requests from accounts protected by 2FA or using SSO, do not require login approvals.
Note: Logging in through SSO using an account registered by email is possible if the email matches the email of your Apple or Google account.
Was this article helpful?
Articles in this section
- How can I enable Split View?
- What does "Store on Device" mean in FIDO2 key generation?
- How to add ssh port forwarding commands (-L, -R, -D) to Termius
- What's the "We've sent you an email to approve the login for your IP address" error?
- How do I cancel the trial period?
- What happens when my Pro subscription expires?
- How to adjust text size?
- How can I request a refund?
- Can the mobile ('strip') keyboard be customized?
- How does Termius know a password / encryption passphrase was leaked?
Add comment
Please sign in to leave a comment.