How can I request a refund? How can I request a refund?

How can I request a refund?

Anton Karpov Anton Karpov

To request a refund for a purchase made on the Termius website, please, contact Termius support.

If you made the purchase through App Store, Google Play or Microsoft Store, please, follow one of these instructions: App Store, Google Play, Microsoft Store.

Unfortunately, Termius is unable to provide refunds for subscriptions purchased through a third-party retailer. It is due to the policies of App Store, Google Play and Microsoft Store preventing developers from doing refunds.

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  • 1853509975

    Same as me need to get a refund.  Alipay's payment is too easy to misunderstand, I just wanted to see the price of my bill instead of paying the money

  • hanshao

    Hello, has your refund been successful? I also paid with Alipay. At that time, I just wanted to see the bill price instead of the full payment fee. Now it has been 3 days since I submitted the order and no customer service staff has processed it.